Managing an Information System Transformation in Higher Educational Institutions: A Case Study on CMC Portal in Ghana

Authors

  • Emmanuel Dortey Tetteh 1.University of Electronic Science and Technology of China, Chengdu, China. 2. Koforidua Technical University, Koforidua, Ghana https://orcid.org/0000-0002-7522-5752
  • Zhiguang Qin University of Electronic Science and Technology of China, Chengdu, China.
  • Benjamin Kwofie Koforidua Technical University, Koforidua, Ghana

DOI:

https://doi.org/10.3991/ijet.v14i22.11240

Keywords:

information systems, CMC portal, adoption, implementation, institutionalization

Abstract


The provision of computer-mediated communication (CMC) portal services through information technologies (IT) in higher educational institutions (HEIs) in developing countries should not be an impossible task considering the growth in information systems (IS) and an upsurge of internet users. There have been numerous efforts aimed at implementing CMC portals by HEIs but just a few could be said to be successful. To guide the implementation efforts of HEIs in developing countries especially Ghana, qualitative research is carried out on Koforidua technical university in Ghana which has implemented a CMC portal and a proposed CMC portal implementation framework, as well as a structuration perspective discussion, is presented. Findings of the research include the initiation, promotion, and adoption of technology into institutional processes, the physical deployment of the system and the post-implementation activities which can improve the adoption, implementation, and institutionalization of a CMC portal initiative.

Author Biographies

Emmanuel Dortey Tetteh, 1.University of Electronic Science and Technology of China, Chengdu, China. 2. Koforidua Technical University, Koforidua, Ghana

Ph.D. Candidate, School of Information and Software Engineering and a Lecturer at Koforidua Technical University, Ghana

Zhiguang Qin, University of Electronic Science and Technology of China, Chengdu, China.

Was a former Dean of the School of Information and Software Enigineering at Uni-versity of Electronic Science and Technology of China (UESTC), where he is also Director of the Key Laboratory of New Computer Application Technology and Direc-tor of UESTC-IBM Technology Center.

Benjamin Kwofie, Koforidua Technical University, Koforidua, Ghana

is a lecturer at the Koforidua Technical University in Koforidua, Ghana. He is at the computers science department of the faculty of applied science and technology.

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Published

2019-11-29

How to Cite

Tetteh, E. D., Qin, Z., & Kwofie, B. (2019). Managing an Information System Transformation in Higher Educational Institutions: A Case Study on CMC Portal in Ghana. International Journal of Emerging Technologies in Learning (iJET), 14(22), pp. 232–251. https://doi.org/10.3991/ijet.v14i22.11240

Issue

Vol. 14 No. 22 (2019)

Section

Papers

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